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‘Basic Economy’ from Delta: Just new level of hell

If you like sitting in middle seats and having your travel party split up, you’ll love Delta Air Lines’ new “Basic Economy” class. In exchange for paying Delta’s lowest fares — below its usual baseline economy fares — you get: A ticket that you cannot exchange or refund, period. You buy it; you own it.

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  • Headline: ‘Basic Economy’ from Delta: Just new level of hell
  • Publication: Travel, Pages 53 on 04/22/2012
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